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Challenge 25 Policy
We operate a Challenge 25 Policy –
When ordering through our website you must ensure:
If ordering alcohol you must be over the age of 18.
You must have an acceptable photo ID. This could be a recognised photographic identification card, such as a driving licence, passport, or proof of age card with the PASS Hologram.
Both us and our delivery partner are committed to the “Challenge 25” policy meaning that when our delivery partner is attempting to deliver age-restricted products and the person receiving the products looks younger than 25 years of age, then proof of age will be requested. If proof is not available and there is no-one at least 18 years of age at the address when delivery is being made, then the age-restricted products will be retained, and our delivery partner will leave you a note informing you of how to rearrange delivery. It is your responsibility to use the details provided to contact our delivery partner to rearrange delivery. If the products are perishable in nature (which is generally the case), we do not guarantee that the products will be in a usable condition upon re-delivery.
